Privacy Policy

Last updated: June 12, 2026

Car Clinic (“Car Clinic,” “we,” “us,” or “our”) values the privacy of your communications and is committed to safeguarding your personal and SMS contact and content data. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

We do not sell or share your SMS contact or content data with third parties. SMS consent is not shared with third parties or affiliates.

Information We Collect

When you contact Car Clinic, book a service, or communicate with us via SMS, we may collect:

  • Your name
  • Your phone number
  • Your email address
  • Vehicle and service details you provide
  • The content of your messages and inquiries

How We Use Your Information

This information is used solely for the following purposes:

  • Responding to your inquiries and requests
  • Scheduling, confirming, and reminding you of appointments
  • Providing customer care and service-related updates
  • Providing quotes and following up on services

We will not use your SMS data for any other purpose without your consent.

How Your Information Is Shared

Car Clinic does not sell, rent, or share your SMS contact or content data with third parties or affiliates for marketing purposes. We may disclose information only when:

  • Required by law or legal process
  • Necessary to protect the rights, property, or safety of Car Clinic, our customers, or others
  • Working with service providers who help us operate our business (for example, our SMS/messaging platform), who are bound to keep your information confidential and may not use it for their own purposes

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties.

Protection of Your Data

Car Clinic employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your communications.

Your Rights

You have the right to:

  • Access, correct, or delete your contact or content data, except where retention is required by law
  • Opt out of SMS messaging at any time by replying STOP to any message

For assistance or to exercise your rights, please contact us using the details below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When deciding how long to keep data, we consider its amount, nature, and sensitivity, the potential risk of harm from unauthorized use, the purposes of processing, and applicable legal requirements.

Changes to This Privacy Policy

Car Clinic reserves the right to update or modify this Privacy Policy at any time. Changes are effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: